Shipping policy

Shipping Policy for valottihair.com

Last update 05/10/2024

1. Order Processing

- Order Confirmation: Once you place an order, you will receive an email confirmation with your order details. Please review the information carefully and contact us immediately if there are any errors.

- Processing Time: Orders are typically processed within [1] business days. Processing times may vary during peak periods or due to unforeseen circumstances.

2. Shipping Methods and Delivery Times

- Shipping Options: We offer several shipping options to suit your needs. The available options and their costs will be displayed at checkout.

- Estimated Delivery Times: Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:
- Our  Shipping time is: [3-5] business days


- Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

3. Shipping Costs

- Shipping Rates: Shipping costs are calculated based on the weight of the package, the destination, and the shipping method selected. The total shipping cost will be displayed at checkout.

- Free Shipping: We offer free standard shipping on some particular items on the website.

4. International Shipping

- Availability: We currently ship to selected international destinations. Please refer to our website for the list of countries we ship to.


5. Delivery Issues

- Incorrect Address: Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

- Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately at [support@valottihair.com]. We will work with the carrier to resolve the issue as quickly as possible.

- Delayed Delivery: Occasionally, delivery delays may occur due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your patience and understanding in these situations.

6. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

- Email: [support@valottihair.com]